You’re committed to serving families well and creating an environment where students thrive. But without meaningful feedback, it’s hard to know what matters, what’s working, and what needs to change.
Unfortunately, many schools rely on anecdotal information or gut feelings, which can lead to:
Here’s the good news: When you truly understand parent perspectives, your school is empowered to make confident, strategic decisions that drive higher retention, stronger engagement, and more referrals.
We want to make that possible.
Creating your own survey might seem like a cost-effective option, but without careful design and clear reporting, you may run into these common challenges:
The goal of a survey isn't to gather information, but to uncover insights needed to improve retention, engagement, and school growth.
See your Net Promoter Score (a widely-used measure of advocacy) schoolwide and by grade.
Filter by respondent type (parents, teachers, etc), years enrolled, and church attendance, and see where you stand among other Christian schools in our network.
You will also receive a list of "promoters," allowing you to be more intentional about building and fueling word-of-mouth efforts.
The quadrant view plots each program element by stated importance and delivery effectiveness, showing what's earning loyalty, what's causing frustration, and what's worth celebrating.
Filter by constituency, NPS, grade level, years enrolled, and church attendance to separate school-wide themes from isolated ones, then benchmark against other Christian schools.
Our report analyzes every comment and surfaces patterns of recurring concern or praise, so you can quickly grasp the full picture. Filter by theme or NPS to hear where detractors and promoters differ, and by grade level to understand grade-specific sentiment without compromising parent confidentiality.
Not everyone experiences your school the same way. The dashboard surfaces notable differences automatically: when one group feels meaningfully different about your school or a specific program area, you'll know.
Dig deeper with side-by-side comparisons. Parents versus students. Middle school versus high school. One year enrolled versus ten. This year versus last. More than interesting data points, these are the start of conversations your leadership team needs to have.
When something catches your eye — a data point that surprises you, a comment theme that confirms what you suspected, a quadrant result that changes how you think about a decision — you can save it.
Tag it. Leave a note. Come back to it or add it to a report.
Your board needs the whole picture. Your third-grade teachers need their corner of it.
With the report generator, you can quickly generate audience-specific reports showing each group only what applies to them: your third-grade teachers see third-grade data from third-grade families, not a school-wide summary to sift through.
Each report comes with conversation starters tailored to whoever's in the room.
One of the most underrated moments in a survey cycle is the follow-up email to respondents. It signals that you're listening, builds trust, and creates accountability for the things you're committed to improving.
The dashboard drafts an email highlighting the insights you've chosen to act on and the wins you want to celebrate.
Copy the rough draft, season to taste, and send.
The entire process was amazing. Banner 61 asks the right questions to get the information we need to improve and see our areas of strength. The dashboard that comes at the end of the survey is extremely beneficial to filter the information based on different criteria and will be extremely helpful as we move forward with implementing changes and working through our strategic planning. I would highly recommend this process to any school.
The Standard Survey (with no customizations) is just $600.
We built this survey from the ground up with two guiding truths in mind:
We're proud to offer a cost-effective survey that maintains high standards, featuring a smooth user experience, reliable data collection, and clear reporting.
(If your school has 50-100 students, contact us for special small-school pricing. We’re committed to making the survey accessible for schools of all sizes.)
The entire survey process—from kickoff to debrief—can be completed in as little as one month.
Here’s how the timeline typically breaks down:
The survey is primarily designed for parents of currently enrolled students. However, other groups—such as teachers, grandparents, alumni, former parents, board members, and members of a sponsoring church—are also welcome to participate. Their responses will be segmented in your reports, allowing you to view insights by audience type. Hearing these broader perspectives often reveals valuable insights.
During onboarding, your school will provide a list of individuals who should receive the survey. We will generate a unique link for each person and share those links with you. This allows us to:
Yes—some customization is available! While the core questions remain consistent to allow for benchmarking across schools, you can add custom questions tailored to your community’s needs. Custom questions will also be included in your reportt.
Interested in customizing your survey? Just contact us, and we’ll walk you through the options.
To maximize response rates, your involvement matters. While we handle the survey setup and provide templates to ease the process, the best results come when school leadership—especially the Head of School—personally communicates the value of the survey to parents.
This could be a brief email, a note in your weekly newsletter, or even a short video message. It doesn’t require much time, but a direct message from school leadership goes a long way in encouraging families to participate.
We'll guide you through a short onboarding process—everything can be completed in about 10 minutes.
We'll set up the survey and show you how to distribute it to your constituents.
We’ll prepare your interactive dashboard, PDF report, and a list of promoters and comments. Then we’ll walk through the findings with your leadership team during a debrief call.
